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Membership File Manager International Law

AntwerpHybrid36 hours/week<3months

A healthcare organization is looking for a file manager for the International Law department. You will strengthen the team responsible for the smooth registration of members and access to the correct rights and benefits for medical expenses. This specifically concerns files of members residing or having an income abroad.

What you will do.

  • You process registrations related to international agreements.
  • You process foreign European Health Insurance Cards for individuals admitted to a Belgian hospital.
  • You assign the correct rights for the reimbursement of healthcare to members.
  • You inform members by phone and email about their membership.
  • You contact other external partners/organizations verbally and in writing (e.g., hospitals, other mutualities, foreign health insurance funds).
  • You accurately and timely follow up on international law files and ensure their smooth handling.

Profile

  • You actively contribute to proactive service delivery.
  • You continuously update your knowledge through self-study, didactic packages, and training.
  • You develop in-depth expertise regarding the assigned tasks.
  • You can quickly grasp a problem and formulate a solution.
  • You can independently perform well-defined tasks and take responsibility for them.
  • You are flexible, punctual, and accurate.
  • You are a bridge-builder who creates connections.
  • You are passionate about your profession and strive for results.
  • You exude trust and overcome obstacles.
  • You add value to everything you do.

Practical aspects.

  • This is a temporary contract for 12 months.
  • Opportunities for remote work and taking a half-day off are available.
  • You receive 20 vacation days, 4 additional public holidays, and extra leave based on your tenure.

How to apply

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