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BrusselsHybrid38 hours/week<3months
For a major player in remote surveillance and personal protection, a customer advisor is sought to ensure the peace of mind of subscribers and provide excellent support.
What you do
- Service & Advice: Professionally welcome and inform subscribers (phone/email).
- File Management: Administrative follow-up of contracts and updating customer data.
- Guidance & Loyalty: Identify needs to propose suitable solutions.
- Team Spirit: Collaborate internally to maximize customer satisfaction.
What they ask
- Perfect command of French and Dutch (oral and written).
- Excellent interpersonal skills, active listening, and professional communication.
- Rigor, organization, and priority management.
- First successful experience in customer relations/customer service.
- Interest in the security sector, remote surveillance, or connected services.
Practical
- A dynamic environment within a growing company.
- Comprehensive training program upon arrival.
How to apply
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