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LiegeHybrid40 hours/week<3months
You will work for a large insurance group.
- You will be an essential part of a team dedicated to supporting clients.
- This position offers the opportunity to develop your skills in a structured environment.
- The focus is on quality and client satisfaction, with an emphasis on professional growth.
What you will do.
- You will handle incoming calls.
- You will process client emails.
- You will inform and support policyholders regarding their files.
- You will ensure the administrative follow-up of their requests.
- You will rigorously apply internal procedures to guarantee the quality of client service.
What they ask
- Perfect command of French and Dutch, both oral and written.
- Excellent written and verbal communication skills.
- Strong sense of client service and satisfaction orientation.
- Good command of IT tools.
- Ability to work in a structured and rigorous manner.
- Willingness to pass written tests in French and Dutch.
Profile
- A first experience in a call center or client service is an asset.
- Higher secondary education diploma or equivalent by experience.
- 2 to 5 years of relevant experience.
Practical
- Stable and structured professional environment.
- Opportunity to engage in a long-term project.
- Professional development and growth opportunities.
- An indefinite-term contract may be offered after a successful interim period.
How to apply
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