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Behavioural Insights Researcher
BrusselsHybridHours negotiable>12months
A European consumer organization is seeking a Behavioural Insights Researcher to strengthen the evidence base underpinning its consumer policy, enforcement, and advocacy work.
- The role is expected to contribute to enforcement and advocacy work, especially in areas related to the implementation of specific digital legislation, by bringing behavioural insights.
- This includes coordinating data analysis on consumer behaviour and market practices to better understand how consumers’ decision-making processes affect the effectiveness of regulatory interventions.
- 80% of the time will be dedicated to tasks related to the digital legislation and 20% to other consumer priorities.
What you will do.
- Supporting policy and enforcement teams by providing behavioural evidence and analysis in support of advocacy, litigation, complaints, and other regulatory discussions.
- Analysing consumer behaviour and decision-making in areas such as digital services, e-commerce, sustainability, financial services, and consumer rights.
- Contributing to the design and implementation of behavioural research projects, including experiments, surveys, field studies, and consumer testing.
- Translating research findings into clear policy recommendations and practical insights.
- Managing relationships with external stakeholders (e.g., research institutes, consultants, academic partners).
- Presenting findings to colleagues, consumer organizations, policymakers, regulators, and other stakeholders.
- Monitoring developments in behavioural science relevant to consumer policy and market regulation.
- Contributing to publications, reports, position papers, and presentations.
Profile
- Master's degree or PhD in behavioural economics, behavioural science, psychology, economics, data science, or a related field.
- Strong analytical skills and experience conducting behavioural research using quantitative and/or experimental methods.
- Strong interest in consumer policy, market regulation, and public-interest work.
- Ability to communicate complex findings clearly to non-specialist audiences.
- Excellent drafting skills in English (an additional language is an asset).
- Ability to manage projects independently and work collaboratively in multidisciplinary teams.
Practical
- A full-time 2-year contract.
- Competitive salary package with fringe benefits such as meal vouchers, group insurance, homeworking allowance, and public transport.
- Flexitime and homeworking possibility (up to 3 days per week).
- Opportunity to work 20 days/year from abroad.
- External consultant contracts are also welcome.
- A workplace committed to supporting the growth, skills, and well-being of its staff through extensive training and well-being activities.
- A multidisciplinary and multicultural working environment within an organization dedicated to promoting consumer interests.
- A team of experienced consumer advocates.
- A non-routine job with the opportunity to deliver positive impact in an international organization.
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