You will lead a team of fifteen professionals and strengthen collaboration with contract partners of a specific department within a public organization. The Contract and Relationship Management team focuses on actively managing (care) contracts, directing relationships with providers, and fulfilling the CRM role in procurement and implementation processes. You will be integrally responsible for both the personnel and content-related management of the team, supported by senior team members.
You will drive progress on development tasks, such as establishing chain governance and a structured application of control mechanisms for more effective collaboration with partners. You will also contribute to the further development of welfare and social support programs, which will bring new contracts to the team. You will collaborate with other team managers to ensure optimal team performance and play a key role in the continued development of results-oriented management.
What you will do.
- Lead a team of fifteen professionals within a supporting department.
- Contribute to the legality, professionalism, customer focus, effectiveness, and efficiency of service delivery.
- Promote uniformity of work, strengthen the identity of contract and relationship management, stimulate professionalization, and implement chain governance.
- Ensure the organization receives value for money and that inefficiencies are addressed, especially in the context of budget constraints in the social domain.
- Be ultimately responsible for the complete management of the team, including coaching, determining content direction, and monitoring results.
- Work in close coordination with the cluster manager and team managers of internal departments to ensure optimal collaboration in the chain with providers and partners.
- Be the strategic point of contact for the department's management team regarding the steering of contracted parties.
What they ask
- Experience operating effectively at different levels within a large, complex organization.
- Ability to convincingly represent the team and the field in higher decision-making processes.
- Ability to translate operational opportunities and obstacles to a strategic level and vice versa.
- Act as a connector towards various stakeholders, but also dare to set clear boundaries when necessary.
- Experience with organizational development and an understanding of the dynamics of change processes.
- Minimum of 3 years of experience as a manager.
- Experience managing professionals at HBO (higher professional education) and academic levels.
- Minimum of 5 years of experience in contract and relationship management and/or procurement in the social domain.
Profile
The Contract and Relationship Management team is responsible for various contracts concluded with providers and suppliers within the framework of social legislation. The team monitors, analyzes, reviews contracts, and stimulates improvement for both the organization and the contracted parties. It maintains contact with these organizations, oversees compliance, quality, effectiveness, efficiency, and legality, and intervenes in a stimulating, enforcing, and sanctioning manner when necessary.
The team is part of a department that supports implementation, policy, and management in achieving high-quality service delivery for the local community. The department is responsible for policy development and activities in the fields of education, sports, culture, youth, welfare, and healthcare. Implementing organizations working for various municipalities in the region are also part of this department.
How to apply
View the full assignment text and application details once your tailored application is ready.
Order a tailored application to view the full assignment and application details.
More context, less searching.
You get enough context to judge whether this job is relevant. The full brief, client details and next steps stay available inside the app.