Clinical Services Manager

• Promote the benefits of advanced diabetes management technology and related solutions to healthcare professionals and patients through both group and one-to-one sessions.
• Develop and maintain strong relationships with healthcare professionals, including specialists, diabetes care teams, nurses, and allied healthcare professionals to facilitate access to therapy.
• Organise and deliver patient education programmes in collaboration with healthcare providers and outpatient services.
• Conduct product demonstrations and educational sessions for healthcare professionals and patients.
• Work collaboratively with commercial and customer support teams to achieve therapy adoption and retention objectives.
• Maintain accurate customer records, activity reports, and account plans within CRM systems.
• Support educational events, patient information sessions, healthcare workshops, and industry meetings.
• Assist with internal product and clinical training for colleagues.
• Remain informed about developments and best practices within diabetes care and related technologies.
• Complete administrative activities accurately and within specified deadlines.
• Undertake additional duties as required.

What they ask

• Bachelor's degree or equivalent experience supporting patients using diabetes management technologies.
• Professional clinical qualifications such as diabetes nurse, dietitian, pharmacist, or similar healthcare background are advantageous.
• Valid driving licence and residence within the assigned territory.
• Strong verbal and written communication skills.
• Commercial awareness and the ability to make sound business decisions.
• Demonstrated ability to work effectively within cross-functional teams.
• Established knowledge of the diabetes care environment and professional healthcare networks is desirable.
• Competent in the use of digital systems and software platforms.
• Willingness to travel regularly throughout the region, including occasional overnight stays.