BI Tooling Application Administrator

• You analyze and resolve incidents, possibly in collaboration with internal or external suppliers.
• You handle communication with users and suppliers.
• You play a key role in your daily work as a member of an Agile team.
• You are in direct contact with users and suppliers to ensure smooth service delivery.

• You are an enthusiastic, helpful, and pleasant colleague.
• Strong collaboration skills and customer-oriented thinking and acting are in your DNA.
• You are proactive and able to argue your viewpoint persuasively.
• You are creative, flexible, and skilled at identifying problems.
• You are not deterred by complex issues.
• You are proactive, curious, eager to learn, and pragmatic.

What they ask

• HBO/WO work and thinking level (an IT or beta study is a plus).
• Relevant work experience in a similar role as an application administrator or functional administrator, preferably as a BI-tooling administrator.
• Experience with helpdesk processes, ticket handling, and guiding users with technical questions.
• Knowledge and experience with IT frameworks such as BiSL, ASL, and ITIL.
• Experience working in an Agile environment.
• Proficiency in a programming language like Python or Bash.
• Knowledge of Linux and Azure DevOps.
• Experience with Dataiku is a plus.
• Excellent command of the Dutch language (minimum C1 level for conversation, reading, and writing) and knowledge of English.