Application Manager

Within a forensic care organization, therapists work daily with systems that support them in their work.

• As an application manager, you ensure that these systems function optimally, so that professionals can focus on the treatment and guidance of patients.
• You are the connecting link between users, management, suppliers, and management organizations.
• You actively contribute to the technical design of systems and how they can best facilitate primary care processes and supporting business processes.
• You look not only at solving problems but also at opportunities to make processes smarter, more efficient, and more user-friendly.

What you will do.

• Ensure that an important care registration system remains reliable and future-proof.
• Act as a link between daily practice and management organizations responsible for further support and development of applications.
• Analyze malfunctions and problems within applications and provide appropriate solutions.
• Collaborate with suppliers and/or other management organizations where necessary.
• Actively contribute to the further development of applications, identify improvement opportunities, and provide advice.
• Share knowledge with colleagues.
• Manage and develop various applications.
• Advise and guide employees on the use, application, and possibilities of the software.
• Provide substantive advice on applications and work processes.
• Inventory malfunctions and user questions and ensure appropriate follow-up.
• Participate in national user meetings.
• Translate work instructions and procedures into clear and usable user documentation.

What they ask

• HBO (higher professional education) working and thinking level.
• Experience with managing and maintaining software packages (preferably a care registration system or comparable systems).
• Experience with setting up and improving work processes.
• Experience with guiding user groups and translating user needs into practical solutions.