Working for a government organization, but not as a military? Become a 1st Administrator! You contribute to a safe Netherlands. You will work at an IT command that supports colleagues domestically and abroad with equipment, supplies, and ICT. As a 1st Administrator in the IT department, you make a crucial contribution to the operational IT infrastructure. You manage and optimize systems, coach fellow administrators, and ensure robust support and incident handling.
Work in a dynamic service team where you get ample room to make your own decisions and guarantee the quality of service delivery.
What you will do.
- Monitoring and signaling the status of applications, ICT resources, and acting proactively on this.
- Resolving disruptions, ensuring incident and problem management and follow-up.
- Consulting the activity registration system (Jira and Servicenow).
- Performing installation work on applications and systems (laptops, handhelds), implementing system changes.
- Monitoring the technical lifespan of information systems and technical infrastructures.
- Substantively assessing and interpreting requests on process, product, technical, and logistical aspects.
- Obtaining further information as needed, maintaining contacts with system managers and users.
- Making and registering further agreements with clients/users.
- Instructing users about the provided ICT resources.
- Guiding suppliers.
- Reporting deviant situations in management environments and to the end-user.
- Providing location, configuration, and client-specific knowledge.
- Performing detailed planning, work preparation, and incident coordination.
- Guides and coaches Medior and fellow ICT administrators.
What they ask
- Education: MBO+ / HBO working and thinking level in ICT.
- Experience: Demonstrable experience as an ICT administrator; routine with an activity registration system (e.g., Jira, ServiceNow) and structured testing.
- Technical knowledge: Practical and theoretical knowledge of Windows and Linux building blocks; insight into supporting ICT processes, project control methodologies, quality assurance, security, and operational systems.
Profile
- Excellent advisory, reporting, and communication skills.
- Sharp analytical ability.
- Accurate, structured, and systematic work.
- Taking responsibility, showing initiative.
- Working effectively in a team, developing colleagues.
- Flexible in a dynamic environment.
- Proactive attitude and service-mindset.
Practical
- A security screening is part of the selection procedure.
- A reference check and assessment may be part of the selection procedure.
- To be eligible for this position, you must be from a country within the European Economic Area or possess a combined permit for residence and work (GVVA).
How to apply
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