You will help create a consistent and scalable digital experience across products and services. The organization already has a mature design system, but there is still work to be done around design patterns, platform conventions, and reusable design guidance. Relevant knowledge is currently distributed across different files, products, historical decisions, and subject-matter experts.
The successful candidate will bring this distributed knowledge together and create a shared source of truth that makes design standards easier to find, understand, and apply.
What you will do. You will work within a design platform team. Your main responsibility will be to document, structure, and standardize reusable design patterns across a complex digital ecosystem. You will organize existing design knowledge so it can be reused by designers, product teams, and stakeholders. You will help reduce duplicated discovery work, clarify design decisions, and create practical guidance that supports better design outcomes.
- Review existing design patterns, design standards, and platform guidelines across products and teams.
- Identify and analyze knowledge from multiple sources, including:
- Designers
- Stakeholders
- Figma files
- Existing digital journeys
- Existing documentation
- Define documentation templates, required information, quality standards, and writing guidelines.
- Document high-priority UX patterns, including:
- Purpose and rationale
- Usage guidance
- Accessibility considerations
- Interaction principles
- Trade-offs and constraints
- Product examples
- Connect patterns with journeys, components, and related documentation.
- Identify conflicting implementations, missing decisions, and unclear ownership.
- Advise which areas require further standardization or design exploration.
- Ensure documentation is easy for humans to understand and suitable for AI-assisted search, discovery, and retrieval.
Profile
The ideal candidate combines systems thinking, structured documentation, and strong design skills. You should have:
- 5+ years of experience in UX Design, Design Systems, Service Design, or a related discipline.
- Experience documenting:
- Design systems
- UX patterns
- Interaction standards
- Reusable product guidance
- Strong systems-thinking skills and the ability to understand relationships across different parts of a digital ecosystem.
- Experience working with Figma and managing design knowledge across multiple teams.
- Excellent written communication skills.
- Ability to turn complex or undocumented knowledge into clear, practical guidance.
- Experience working with subject-matter experts and extracting knowledge from different sources.
- A pragmatic approach, balancing quality with delivery.
- Understanding of accessibility principles and their application to reusable design patterns.
- Experience working in complex stakeholder environments.
- Ability to bring structure to ambiguity and help facilitate clear decisions.
- Strong professional English communication skills.
- Dutch language skills are an advantage.
Practical
You will join a multidisciplinary design department consisting of professionals working across:
- UX Design
- Visual Design
- Service Design
- Strategy
- Research
The team promotes curiosity, collaboration, creativity, and continuous learning.
How to apply
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