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Administrative Service Support Employee

GelderlandHybrid36 hours/week<3months

As an Administrative Service Support Employee, you are an important link within a service organization. You ensure that contracts, work orders, invoicing, and service administration are processed correctly and support colleagues, customers, and service technicians with administrative questions. You work closely with various departments such as Service Desk, Planning & Coordination, Sales Support, Rental, and Finance.

What you do

  • Processing and managing service and customer data.
  • Administratively setting up service contracts.
  • Ensuring correct administrative handling of work orders.
  • Supporting the invoicing of maintenance and service activities.
  • Answering questions from customers, service technicians, and internal departments.
  • Identifying deviations and resolving administrative bottlenecks.
  • Collaborating with Service Desk, Planning & Coordination, Sales Support, Rental, and Finance.
  • Identifying improvement opportunities and contributing to process optimization.

What they ask

  • You have MBO+ working and thinking level.
  • You have experience in an administrative, service-oriented, and/or customer-oriented environment.
  • You work accurately, structured, and solution-oriented.
  • You have strong communication skills.
  • You can easily switch between different tasks and stakeholders.
  • You have experience with MS Office; knowledge of SAP is a plus.
  • You show initiative and actively contribute to improvements within the department.

Practical

  • A one-year contract with the prospect of a permanent position.
  • 27 vacation days + 13 ADV days.
  • Work-from-home possibilities and a budget to set up your workspace.
  • Participation in a good pension scheme.
  • Training and career development opportunities.
  • Collegial, down-to-earth culture: we work hard, laugh hard, and appreciate what you do.

How to apply

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