The Soft Facilities department supports other entities of a mutual insurance company so they can focus on their core tasks. Responsibilities include managing incoming documents (related to membership, replacement income, or financial interventions), scanning, printing, archiving, and indexing. This role contributes to the quality of service delivery to the entire organization.
What you will do. In collaboration with colleagues, you will be responsible for:
- Managing incoming and outgoing mail: distribution of incoming documents (paper and digital) and sorting (basic and detailed sorting)
- Scanning documents using the various systems and applications in use
- Indexing documentation after checking and correcting any errors
To a lesser extent, you will also be responsible for:
- Managing archives and ensuring their optimal organization
- Printing documents within agreed deadlines and in accordance with quality standards defined with the internal client
- Any other tasks such as mailbox management
What they ask
- Higher secondary education diploma or equivalent by experience
- Good knowledge of Dutch
- Good administrative knowledge and basic knowledge of current computer programs
- Willingness to learn service-specific programs and applications
- Discretion, accuracy
- Flexibility: easily switch between tasks, handle fluctuations in work volume and repetitive tasks
- Ability to perform occasional light physical work, such as lifting loads
- Satisfaction in teamwork, but also ability to work independently
- Customer-oriented, objective, and solution-focused, with an emphasis on quality work
How to apply
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