As a Workplace Experience Specialist, you will play a key role in creating an engaging, inclusive, and high-performing workplace environment. You will combine operational excellence with hospitality, employee experience, and community-building initiatives to ensure employees feel connected, supported, and inspired every day. Working closely with Workplace Services, Community, Events, Security, and business stakeholders, you will help shape the employee experience across an organization's headquarters locations.
What you do
- Lead and continuously improve workplace services, events, and employee experience initiatives.
- Manage supplier performance across multiple soft services contracts and ensure service delivery meets agreed standards.
- Drive workplace engagement through social, wellbeing, and community-building activities.
- Support workplace-related projects and implement operational improvements.
- Build strong partnerships with internal stakeholders and business leaders.
- Analyze employee feedback and workplace data to identify improvement opportunities.
- Support emergency response preparedness and workplace safety initiatives alongside Security and ERO teams.
- Manage escalations and ensure a seamless employee experience.
- Promote sustainability, inclusion, and wellbeing across workplace services.
What they ask
- Proven experience within workplace services, employee experience, facilities, hospitality, or corporate events.
- Strong vendor and supplier management experience.
- Excellent stakeholder management and communication skills.
- Experience delivering projects and operational improvements.
- Strong organizational and planning capabilities.
- Data-driven mindset with strong analytical and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced international environment.
Nice-to-have skills.
- Change management experience.
- Experience within large international organizations.
- Knowledge of workplace experience trends and hybrid work practices.
- Budget and contract management exposure.
- Sustainability and wellbeing program experience.
How to apply
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