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Visible on IKONS todayNewPopular
BrusselsHybridHours negotiable<3months
You will strengthen a specialized team within a banking organization, focused on customer service and efficiency. The team provides fraud prevention tools and coordinates the organization's overall fraud strategy. The objective is to facilitate the organization's contact strategy by providing solutions for remote interactions, automating processes, and offering fraud prevention tools and solutions.
What you do
- Lead features and opuses end-to-end (Opus owner / Feature owner)
- Collect, challenge, and document business needs
- Coordinate stakeholders and contributors until the Opus/Feature matures
- Translate needs into requirements and ensure customer experience (mock-ups, visuals)
- Participate in E2E tests, change management, and go-live monitoring
- Transparently manage risks, impediments
What they ask
- Minimum 6 years of experience in Business Analysis
- Experience with Opus ownership and Agile ideation/refinement techniques
- Excellent business analysis and project management skills (OPUS/features)
- MS Office expertise (charts & visualizations)
- Contribution to testing, functional analysis, and understanding of technical functionalities
- Master's degree or equivalent by experience
- Strong written and oral proficiency in French, Dutch
Preferences.
- Knowledge of fraud prevention/detection in the banking sector
- Functional and technical understanding
Profile
- Analytical mindset
- Ownership/autonomy
- Team player
- Customer-oriented
- Structured
- Problem-solver
- Open to change
How to apply
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