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AntwerpHybrid40 hours/week<3months
You will work for an organization. This is a full-time assignment.
What you do
- Daily contact with customers, re-engaging them with the possibilities and benefits of their tools.
- Activating and guiding customers towards increased usage, better returns, and greater success.
- Addressing objections and doubts through strong listening skills.
- Investigating why customers have become less active or are at risk of churn, and conducting necessary analyses.
What they ask
- Bilingual Dutch/French.
- Experience in customer retention.
- Not deterred by telephony.
- Service-oriented approach and ability to enthuse customers.
- Positive and empathetic, but also daring to ask critical questions.
- Professional bachelor's degree.
Profile
As a freelancer, you are looking for challenge and variety, and you wish to learn or further deepen your current expertise.
How to apply
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