As a Self-Insurance Casemanager (ERD), will you be the activating force in the reintegration of (former) employees with a WGA benefit? Do you like to take the lead in reintegration processes? Then the role of Casemanager (ERD) at a large public organization is a great job for you! Good personnel care is one of the pillars of a strong organization. Actively supporting reintegration is an inseparable part of this; the colleagues at the organization's reintegration expertise center work hard on this every day.
As an ERD casemanager, you are the connecting link between the reintegrating individuals, internal stakeholders, and external chain partners. With a caseload of approximately 60 files, you have a diversity of personal contacts. You work on complex files, but you are never alone: the expertise center bundles a wealth of knowledge. Do you recognize opportunities and know how to offer perspective to get back to work?
Do you already have extensive experience as a casemanager with the ERD implementation of the Sickness Benefits Act and/or WGA process?
What you will do. As an ERD casemanager, you are the indispensable director of your own caseload. You initiate the most appropriate and effective actions for each WGA, WW, and ZW file. You then maintain the overall overview and know exactly who needs to take which steps and when. By timely identifying bottlenecks and decisively intervening, you make a direct contribution to controlling the financial burdens arising from the organization's Self-Insurance. Your impactful daily activities include:
- Management and Compliance: You actively manage. You monitor and guarantee progress, quality, and correct compliance with Self-Insurance obligations, intervening if necessary.
- Guidance and support: You maintain regular contact with and advise (former) employees on the development of their employability and on applicable regulations.
- Action plans: You draw these up for and with (former) employees, ensuring, among other things, the deployment of professional guidance in reintegration processes.
- Advising: As a substantive expert, you advise, both solicited and unsolicited, line managers, commanders, and (chain) partners on the status and best possible reintegration approach.
- Risk Management: You check the decisions of the employee insurance agency and reintegration plans for accuracy and completeness. You advise where necessary on improving files. You monitor financial obligations and develop ways to limit them. You play your role in reassessments and objection & appeal procedures.
- Collaboration: You promote and maintain collaboration with crucial (chain) partners such as the employee insurance agency, reintegration companies, and insurance doctors. You actively build this network.
Profile
To fulfill this important role professionally, you possess, among other things, the following qualities:
- You are an enthusiastic and committed colleague with an intrinsic and professional interest in reintegration issues.
- You are results-oriented and work conscientiously, with an eye for detail and sensitivities in sometimes very complex and sensitive files.
- You are resilient and stress-resistant. You are a proactive self-starter and know how to manage your time well and effectively set your priorities.
- You have a well-developed eye for the various interests. Those of our (former) employees, their emotions, and the employer's Self-Insurance obligations.
- You are socially and communicatively strong and able to adapt your advice and messages to the diversity of internal and external interlocutors.
What they ask for. What do you bring?
- You have a relevant HBO diploma (a strict job requirement).
- You are CROV-trained or willing to become so.
- You preferably have work experience in a large organization, > 1000 employees.
- You have several years of work experience in the field of reintegration or as a track 2 casemanager.
- You are in possession of a B driving license.
How to apply
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