Join an organization and lead the digital revolution in the field of process and data within the organization. Are you a professional with a passion for business processes, systems, and involving your colleagues in this? Then we are looking for you.
What you do
As a Process and System Coordinator, you are central to improving processes and optimally utilizing systems within contract teams. You identify bottlenecks, actively approach your colleagues to ask questions, and support colleagues in using systems. Continuous improvement is in your DNA: you identify bottlenecks, actively seek opportunities to make processes and systems smarter, more efficient, and more user-friendly.
You are able to play a connecting role in propagating the central, uniform strategy and its decentralized implementation. You do this by collaborating with a national Process and Data Expert Team and the contract teams. You stimulate uniformity, assist in implementation, and provide input for national development projects.
- Support team members in applying a uniform working method and using systems
- Guide new employees and provide instruction on system usage
- Inventory user requirements, coordinate improvements, and test new functionalities
- Assess and report incidents
- Work with contract teams to ensure compliance with document management procedures and guidelines
- Collaborate with contract teams to keep documentation up-to-date and accessible
- Monitor working methods and identify deviations
- Test the practical applicability of processes
Responsibilities.
- User support
- System management and optimization
- Document management
- Process support and validation
- Collaboration and alignment between contract teams and national teams
Profile
The Process and System Coordinator we are looking for has experience in property management and maintenance. You are strongly analytical, work accurately, and have a structured approach. You are able to collaborate effectively, even when dealing with conflicting interests or resistance. Additionally, you can communicate clearly and understandably with both technical and non-technical users, verbally and in writing. Finally, you have an affinity for and knowledge of systems.
What they ask
- MBO+HBO working and thinking level
- Minimum 3 years of relevant work experience
- You are process-oriented and have an affinity for systems
- You are assertive and communicatively skilled
Desired.
- Experience with maintenance contracts is a plus
- Experience with systems such as Field Service, SharePoint, Microsoft 365 is a plus
How to apply
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