You will contribute to building a new training agency within a consulting firm. As a training coordinator, you ensure the professional execution of external training courses. You manage the entire process, maintain an overview, and are the first point of contact for participants. With your accuracy, commitment, and decisiveness, you offer participants a pleasant experience and allow trainers to focus on content.
Simultaneously, you improve work processes and contribute to a recognizable and high-quality training offering. You will work in a dynamic learning environment, focusing on training for professionals addressing tomorrow's challenges.
- Contribute to building a professional training agency.
- Organize training courses from registration to completion.
- Support participants and trainers.
What you do
You will coordinate the practical and administrative organization of training courses.
- Monitor planning and keep the training calendar and participant data up-to-date.
- Ensure locations and materials are arranged on time.
- Be the first point of contact for participants, manage communication, and answer questions.
- Support trainers in the preparation and execution of training courses.
- Keep training information on the website and in systems up-to-date.
- Actively contribute to smarter work processes and professional service delivery.
- Contribute to the implementation of a Learning Management System (LMS).
- Help set up new working methods clearly and uniformly.
Profile
You are a service-oriented and organized professional who thrives on arranging, organizing, and supporting. You make a difference behind the scenes while visibly contributing to a professional learning experience. You maintain an overview, set priorities, and meet agreements, even when multiple projects run simultaneously. You work carefully, think ahead, and take responsibility for your work. You have an eye for the needs of participants and trainers, listen attentively, and think along about suitable solutions.
You communicate accessibly and professionally, easily build relationships, and convert questions and ideas into concrete actions. You quickly become familiar with new systems and working methods and remain curious about how processes and services can be smarter and better. You enjoy collaborating, contribute to a positive atmosphere, and feel responsible for the quality of the learning experience.
What they ask
- Minimum 3 years of relevant work experience within a training environment, training agency, educational institution, or similar service-oriented environment.
- MBO+ / Hbo- level of thinking and working.
- Work accurately and structured.
- Easily plan and organize.
- Communicate professionally and service-oriented.
- Think in solutions and improvements.
- Have an eye for the needs of participants and trainers.
- Smoothly switch between different tasks and priorities.
Preferences.
- Experience with a Learning Management System (LMS).
- Digitally skilled and quickly master new systems.
- Familiarity with systems such as AFAS and HubSpot.
Practical
You will be part of a team of eleven colleagues within the Brand & Market department. You will work in a newly established training agency, together with a Program Manager Learning & Development and a Marketing & Communication Specialist. You will collaborate closely with trainers from various advisory groups. There is room to contribute ideas on processes, service delivery, and new working methods.
Tuesday is a joint office day for the team; Friday is also a valuable office day for collaboration and knowledge exchange.
How to apply
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