You will work on an electronic monitoring system for a government organization. This will be done from a hybrid workplace. A well-functioning system is indispensable for the implementation of electronic monitoring. You will help ensure that users can rely on it. You will investigate problems, identify possible improvements, resolve malfunctions, and contribute to smart solutions. You will work on daily management and future changes.
You will regularly collaborate with colleagues on projects to further develop the system and services. You will test new functionalities, contribute to modifications, and help implement them effectively. You will also provide users with explanations and training so they can optimally use the system. You will have the freedom to share ideas and participate in their implementation if you see opportunities to organize processes more smartly or efficiently.
What you do
- Resolve minor and major malfunctions
- Register and handle user questions and requests
- Manage user data
- Assess change requests
- Prepare reports
- Organize and guide system changes
- Identify risks
- Perform tests
- Advise the manager on improvement opportunities and contribute to future developments
What they ask
- Quickly master software systems
- Be able to switch purposefully, especially during system disruptions
- Quickly engage with involved stakeholders and communicate clearly
Profile
- Minimum HBO working and thinking level, for example, a diploma in business information
- Ability to work independently while keeping an eye on the common interest and team collaboration
- Willingness to follow training and courses
- Demonstrable experience in a similar role within an implementing organization
- Experience in project-based work
- Experience in a politically and socially sensitive environment
- Experience in writing reports and advice
- If HBO working and thinking level cannot be demonstrated with a diploma, a capacity test will be administered
Practical
- Willingness to work 1 day per week on-site
- Willingness to perform on-call and availability services
- Screening of public sources is part of the procedure
- A VOG (Certificate of Conduct) will be requested upon a positive outcome
How to apply
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