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LiegeHybrid19 hours/week<3months
An e-commerce company, active in the international online sale of women's ready-to-wear, places real importance on handling customer requests and their immediate follow-up. A new colleague is sought to strengthen the after-sales service.
What you will do.
- Respond to emails regarding various issues
- Initiate investigations with carriers
- Follow up on investigations
- Update customer data via the interface
- Create invoices
- Create shipping labels
- Be aware of all news regarding promotions and events
- Know all articles and their specificities
- Assist with the management of returned parcels
Profile
- Appreciates office work
- Rigorous and organized
- Analytical mind
- Good French spelling
Practical
- A dynamic open-space work environment with a good atmosphere and true team spirit
- A workstation equipped with a Mac and suitable tools
- A varied and fast-paced job, with activity peaks during marketing and commercial actions
- A position with a direct impact on customer satisfaction: reactivity and quality of follow-up truly make a difference
How to apply
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