A leading customer experience agency serving premium and luxury brands is looking for mission-based Customer Experience Evaluators. These evaluators are existing luxury brand customers. Assignments are diverse, ranging from fashion and high-end jewelry to cosmetics, luxury watches, and automotive. Evaluations may involve visiting a store, returning a purchase, buying online, or making an appointment. Your feedback can influence brand strategies and have a meaningful impact on the luxury market.
What you do
- Conduct discreet evaluations of luxury brands, in-store, online, or both.
- Provide objective feedback about your experiences.
- Choose assignments that align with your profile and interests.
- Complete questionnaires after each evaluation.
- Comply with all given project objectives and special requirements from the represented luxury brand.
Profile
- Must be 18 years or older.
- Existing client of premium and luxury brands.
- Not contractually engaged with any retail brands, to maintain integrity.
- Punctual, organized, detail-oriented, reliable.
- Observant, passionate about customer experience.
- No prior experience needed; honest feedback from real customers is sought.
Practical
- Perform several evaluations per month.
- Flexibility to work from a mobile application for searching and applying for missions, taking certifications, and submitting surveys.
- Registration on a platform is required to become an evaluator.
How to apply
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