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South HollandOn site24 hours/week<3months
This assignment is with a government organization focused on making historical information accessible. You will work in the reading room and be an important point of contact for visitors and colleagues. The organization values personal growth and career development.
What you do
- Explaining to researchers how to access archival documents.
- Supporting people when they encounter sensitive information about their ancestors.
- Answering daily questions about requesting, scanning documents, and finding more information on topics.
- Ensuring people can conduct archive research effectively.
- Proactively approaching visitors who need help and responding to their specific needs (quick and efficient assistance or an in-depth discussion about a document's context).
- Supporting colleagues and collaborating with fellow archive assistants and all-round depot staff.
What they ask
- Service and customer orientation.
- Ability to assess people's needs and respond to them.
- Social, proactive, and confident demeanor.
- Maintaining control of situations and seeking colleague assistance when needed.
- Adapting communication style to the interlocutor.
- Good planning and organizational skills.
- Experience working with systems, for example, for scanning documents.
- MBO 3 level (Dutch secondary vocational education).
- Diploma as an archive assistant or willingness to be trained in-house.
- Proficiency in Dutch and English (speaking and understanding).
- Willingness to work occasionally on Tuesday evenings until 9:00 PM.
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