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Level 1 Network Support Engineer

AntwerpOn siteHours negotiable<3months

This assignment focuses on network support, network troubleshooting, and basic configuration within an organization in the region. This is not a general workplace or service desk function.

What you do

  • First-line troubleshooting of network issues
  • Analyzing connectivity problems
  • Performing basic network configuration
  • Monitoring and following up on network incidents
  • Onsite support for network problems
  • Registering and documenting network interventions
  • Escalating more complex network problems to L2/L3
  • Performing interventions according to client procedures

Profile

  • Experience with network support or network operations
  • Good knowledge of network fundamentals
  • Practical experience with network troubleshooting
  • Experience with basic network configuration
  • Ability to independently analyze network problems
  • Willingness to perform onsite interventions
  • Sufficient flexibility to ensure availability for interventions
  • Language skills: Dutch (Very good), English (Good)
  • No specific study requirements

Practical

  • Minimum expected volume: 150 tickets per year
  • Guaranteed availability required

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