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BrusselsHybrid22 hours/week<3months
This assignment involves supporting a strategic transformation initiative across a complex, multi-entity environment. The role requires a credible professional who can provide leadership, influence stakeholders at all levels, and drive service management maturity improvements.
What you do
- Lead and advise on a large-scale ITSM transformation and service maturity programme.
- Shape and deliver improvements across IT service management processes, governance, operating models, and organisational capabilities.
- Support transformational projects focused on enhancing service quality, operational effectiveness, and cross-entity collaboration.
- Engage with senior stakeholders across multiple organisations, building consensus and driving strategic decision-making.
- Navigate complex political and organisational landscapes while maintaining alignment with programme objectives.
What they ask
- Extensive experience leading ITSM transformation, service improvement, and maturity programmes within large and complex organisations.
- Proven track record delivering organisational and operational transformation projects across multiple business entities.
- Strong stakeholder management skills with the ability to influence senior executives, management teams, and operational stakeholders.
- Fluent in English.
How to apply
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