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Customer Service Representative

AntwerpHybrid38 hours/week<3months

For an organization in the medical sector, you will be the central point of contact for customers. Together with a team of approximately 8 colleagues, you will ensure that all administrative and commercial processes run smoothly.

What you will do.

  • You will be the first point of contact for customers with questions about orders, reservations, and loan equipment.
  • You will process customer orders and follow them up meticulously.
  • You will prepare offers, contracts, invoices, and credit notes.
  • You will handle questions and complaints in a customer-oriented manner, always aiming for a long-term collaboration.
  • Your job involves a healthy mix of administrative tasks and customer contact, both via email and phone.

Profile

  • You have at least 2 years of experience in an administrative and customer-oriented role.
  • You speak and write fluent Dutch and have a good level of French.
  • You work proficiently with common MS Office programs.
  • You work accurately and structured at a steady pace.

Practical

  • You will start with an interim contract, with the possibility of a permanent contract after approximately 6 months.
  • Your gross salary will be between 3000 and 4500 euros per month, depending on your experience and profile.
  • You will receive meal vouchers of 10 euros per worked day and eco-vouchers of 250 euros per year.
  • With a permanent contract, you will receive group and hospitalization insurance including dental care.
  • There is a possibility of a bicycle lease plan and reimbursement for commuting.
  • You will work a fixed schedule (8 AM - 4 PM or 9 AM - 5 PM).
  • After onboarding, remote work is possible up to 2 days per week, with an allowance of 120 euros per month for internet and home office costs.
  • You will enjoy 29 annual vacation days.
  • You will join a stable and growing company in the medical sector, with a warm team atmosphere.

How to apply

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