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Casemanager Sexual Violence Center

North HollandHybrid8.5 hours/week<3months

You are the pillar of support in vulnerable moments in someone's life.

What you do

You are the fixed point of contact for victims of sexual violence and the link between different disciplines (forensic, medical, and psychological).
You guide them from initial reception and coordinate the necessary care.
You maintain contact with involved aid workers.
Where possible, you provide psycho-education and advice, monitor complaints, and support in making/keeping appointments.
You engage other aid workers if necessary and ensure victims receive the support they need.
You monitor their recovery process and are involved in their guidance for at least four weeks.
You collaborate closely with various care, assistance, and safety organizations.
You provide initial reception and guidance to victims according to a specific protocol.
You conduct screenings using questionnaires.
You coordinate and organize appropriate medical, psychosocial, and legal support.
You participate in a progress meeting with chain partners to align policy.
You guide and motivate victims during the recovery process and support them in keeping appointments.

You can handle vulnerable and impactful situations well and radiate calm and trust.
You are a strong communicator, work carefully, and are able to act independently and in collaboration with different disciplines.
You have an eye for cultural diversity and remain involved, even when care avoidance threatens.
Completed HBO education as a care professional with demonstrable authorization and competence.
Knowledge of sexual violence, its consequences, and appropriate medical and psychosocial assistance, or willingness to acquire and develop this knowledge.
Knowledge of diagnostics, treatment, and the social map of relevant care and assistance organizations.
Experience with casemanagement, guidance, and collaboration within complex care networks.
Willingness to work on Fridays if necessary.

The team consists of five casemanagers.
Work is largely performed remotely, with one office day per week.
Participation in on-call services outside office hours (one week of on-call duty every 5 weeks).
Fixed day per week for phone duty during office hours (8:30-17:00).
Compensation for on-call services based on the CAR UWO.
Opportunities for professional development, periodic expert training, supervision meetings with a GZ-psychologist, and work guidance.
Onboarding process through a specialized academy.

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