Back to all jobs
Visible on IKONS todayNewPopular
North BrabantOn site40 hours/week<3months
You will be the first point of contact for customers with technical questions.
- The customer base is very diverse, from large companies to local businesses.
- You will be part of a skilled service desk team that continuously develops and ensures customer satisfaction.
- With an enthusiastic and proactive attitude, you see every issue as an opportunity to delve deeper into technology and work towards the best solution.
- An experienced colleague is always ready to help if you get stuck.
- Ample opportunities are provided for training and obtaining certifications to support your professional growth.
What you do
- Answering and handling support questions by phone.
- Remotely resolving workstation, server, network, and internet problems.
- Proactively managing ICT systems remotely.
- Creating technical documentation.
- Collaborating with colleagues.
Profile
- You have an MBO diploma in ICT.
- You have some experience in a similar role or internship.
- You have basic knowledge of Microsoft365 and a strong interest in networks, on-premise, security, and/or cloud services.
- Relevant certifications are a plus.
- You enjoy teamwork and can articulate things well.
- You are customer-oriented, communicatively skilled, and determined.
- You speak and write Dutch proficiently.
Practical
- You will have the opportunity to broadly explore various ICT areas.
- Ample opportunities to expand your knowledge through training and certifications.
- Pleasant, engaged work atmosphere and informal organization.
- Work environment where you can truly make a difference.
- Laptop, headset, mouse, and keyboard are provided.
- Full travel expense reimbursement.
- 25 vacation days with the option to purchase additional days.
- Workation possibilities.
- Personal training budget.
- Access to an online platform with exclusive discounts.
- A competency questionnaire and a Certificate of Conduct (VOG) are part of the application procedure.
How to apply
View the full assignment text and application details once your tailored application is ready.
Order a tailored application to view the full assignment and application details.
More context, less searching.
You get enough context to judge whether this job is relevant. The full brief, client details and next steps stay available inside the app.