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BrusselsHybrid38 hours/week>12months
This position can be filled with either a permanent contract or a freelance contract at a technology company.
What you will do.
- Define and document the scope, governance, data quality, security, risks, and architecture (MID Server, VLAN, …) for Discovery.
- Design, implement, manage, and continuously improve ServiceNow ITOM Discovery capabilities.
- Implement and support MID Servers, credentials, protocols, patterns/probes, and schedules, as well as monitor the ECC Queue and troubleshoot Discovery issues.
- Analyze and resolve complex Discovery problems and design sustainable end-to-end solutions.
- Contribute to defining the CMDB data model, CI classes and relationships, IRE, the CI lifecycle, CMDB Health, and data attestation.
- Configure Flow Designer, business rules, client scripts, and integrations with maintainable and upgrade-safe solutions.
- Provide technical leadership, coordinate contributions from various stakeholders, document solutions, and transfer knowledge.
What they ask
- Hands-on experience implementing and managing ServiceNow ITOM Discovery within complex enterprise environments, including highly secured environments.
- ServiceNow CSA, supplemented with relevant CIS or micro-certifications in Data Foundations, ITOM Discovery, CMDB, or CSDM.
- CMDB: data model, CI classes and relationships, IRE, lifecycle, governance, Health, and attestation.
- Discovery: MID Servers, credentials, protocols, patterns/probes, schedules, ECC Queue, troubleshooting, and security.
- Integrations: IntegrationHub ETL, Service Graph Connectors, REST APIs, and reconciliation of multiple data sources.
- Discovery governance: scope/subnets, data quality, security, risks, and approvals related to architecture.
- ServiceNow development: Flow Designer, business rules, client scripts, and integrations.
Profile
- Strong analytical skills, good diagnostic skills, and the ability to design end-to-end solutions.
- Strong communication, documentation, and stakeholder management skills.
- Knowledge transfer, training, and coaching.
- Technical leadership and coordination of employees/contributors.
- Active knowledge of French or Dutch is mandatory.
- Knowledge of the other national language will be evaluated.
- Active knowledge of English, both spoken and written.
Practical
- Remuneration based on tasks, knowledge, and competencies.
- Motivating salary package including an interesting extra-legal package with group and hospitalization insurance, meal vouchers, eco-vouchers, an annual budget for the purchase of personal IT equipment.
- Company car with charging or fuel card.
- Personal follow-up and contacts for desired career.
- Growth opportunities and challenges with a professional training and evolution policy.
- Flexibility for work-life balance.
- Annual events and festival sponsorship.
- Opportunity for freelancers to enjoy training and events.
How to apply
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