Are you an organizational talent who loves dynamism and challenge? As a service planner, you play an important role in ensuring the smooth running of maintenance, breakdowns, and repairs. You work closely with customers, colleagues, and technicians to ensure that everything is efficiently planned and executed. Your work has a direct impact on customer satisfaction and the performance of the service team.
What you will do.
- Daily planning and managing approximately 20 service technicians throughout the Netherlands
- Optimizing routes and monitoring the progress of work
- Coordinating with subcontractors and colleagues in case of deviations or changes
- Maintaining contact with customers regarding planned service orders and any adjustments
- Continuously seeking improvements in processes and results
What they ask We are looking for a planner who is organized, communicative, and solution-oriented.
- MBO 4 working and thinking level is a plus
- Experience with planning and organizing
- Excellent command of the Dutch language
- Stress-resistant and decisive in dynamic situations
- Experience with computer systems and telephone communication
Profile
You will work in an organization where clear communication, taking responsibility, and customer focus are important. You will be part of a growing organization where your development is central.
How to apply
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