An organization specialized in fire safety is looking for an experienced Team Lead Fire Extinguishers to strengthen its service organization. You will be responsible for a team of approximately 25 service technicians and 1 working foreman in the field. The role involves ensuring a well-functioning daily operation and actively working on improving financial results, work processes, and collaboration. The goal is to leave behind a stable, efficiently organized, and results-oriented service organization.
This assignment requires a visible contribution to the improvement of the service organization.
The main results expected in the first six months are:
- Improved hourly productivity and financial return
- Better control over operations through clear KPIs and structured follow-up
- Stronger collaboration between internal and external services
- Clear structure and work agreements
- A results-oriented and engaged team
What you will do. As Team Lead Fire Extinguishers, you will be responsible for the daily management, operational performance, and financial results of your service team. You will work closely with planning, work preparation, service management, and fellow team leads.
Your main responsibilities:
- Leadership and team development: managing approximately 25 service technicians, largely remotely, and fostering ownership
- Operational management: monitoring capacity, planning, progress, and quality of daily service activities
- Financial responsibility: actively managing budgets, hourly productivity, cost control
- KPI-driven improvement: making performance transparent, analyzing deviations, and translating them into concrete improvement actions
- Process optimization: identifying bottlenecks and ensuring more efficient working methods and better collaboration
- Change management: guiding changes in culture, structure, and working methods
- Customer focus: monitoring the quality of our services and providing adequate solutions for escalations
What they ask We are looking for an experienced professional who can operate independently quickly, is accustomed to leading technical teams, and has demonstrably achieved results within changing organizations.
- HBO (higher professional education) work and thinking level, preferably in a technical or business administration direction
- Extensive experience in a leadership position within a technical service or field service organization
- Demonstrable experience in managing and coaching technicians who largely work remotely
- Experience with financial responsibility and improving hourly productivity, cost control
- Strong process insight and experience with optimizing and structuring operational work processes
- Demonstrable experience with change management in terms of culture, structure
- Experience with KPI-driven work and achieving measurable improvements
- Affinity with technical services
- Experience in fire safety, installation technology, or a comparable technical environment is a plus
Profile
You are a strong, pragmatic, and people-oriented leader who quickly gets to the core. You bring calm and structure, but at the same time dare to question existing working methods. You easily switch between daily operations, financial results, and employee development. You are visible when needed, communicate clearly, and hold people accountable for their responsibilities. You understand that changes are only successful when processes, structure and behavior are aligned.
You are someone who demonstrably achieves improvements and leaves the organization stronger.
How to apply
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