Within an organization active in the retail sector, employees are of great value. Great importance is attached to good guidance, attention to health, and sustainable employability. When a colleague is temporarily absent, a careful, human-centered, and professional absence management process is essential. As an Absence Case Manager, you play an important role in this by providing structure and overview, monitoring progress, and ensuring clear agreements. You encourage ownership among managers and employees.
You are responsible for a fixed group of locations and independently manage your own caseload, largely directing remotely. You work closely with managers, HR Business Partners, the occupational health service, and other external partners. You are part of an HR Services team focused on vitality and support a large number of locations.
The organization is fully developing in the field of vitality and sustainable employability, with a focus on vision, policy, leadership development, preventive interventions, and strengthening control within the absence management process.
What you do
- Guide absence files in accordance with the Gatekeeper Improvement Act (Wet verbetering poortwachter) and monitor deadlines, actions, and file quality.
- Encourage self-direction among managers and employees and prevent unnecessary medicalization.
- Advise and guide managers in their role and responsibility within the absence management process.
- Coordinate with the occupational health service, company doctor, and other external partners, including around Sickness Benefits Act (Ziektewet) and WGA (Work Capacity Regulation) cases from our self-insurance.
- Analyze absence data, identify patterns, and convert them into improvement opportunities that contribute to absence reduction and sustainable employability.
What they ask
- HBO (higher professional education) working and thinking level and experience as an Absence Case Manager.
- Preferably, a completed "Regie op Verzuim" (Absence Management Control) training.
- Knowledge of or experience with self-insurance, the Sickness Benefits Act (Ziektewet), and WGA.
Profile
- You are a case manager who maintains an overview, even with complex cases.
- You dare to advise managers and address them on their responsibilities.
- You know how to carefully connect different interests.
- You work independently and decisively.
- You have a keen eye for process, quality, and progress.
- You bring energy and pragmatism.
How to apply
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