Operational Enforcement Coordinator

• Support, coach, and guide enforcement officers in their supervision and enforcement tasks.
• Monitor compliance with laws and regulations.
• Actively contribute to improving working methods and collaboration.
• Supervise the deployment of municipal enforcement officers (BOA), supervisors, and street coaches.
• Guide briefings and debriefings.
• Guide colleagues in their development and daily work planning.
• Be substantively involved in selection and assessment interviews.
• Coordinate the deployment of enforcement officers during events and holidays.
• Prepare enforcement actions.
• Provide expert support in (criminal) cases.
• Lead team meetings and promote effective collaboration.
• Translate policy and administrative wishes into workable processes.
• Check written work, handle complaints and Woo requests.
• Contribute to the professionalization of the team.
• Advise on the deployment of employees and identify bottlenecks.

• Extensive leadership experience.
• Inspire and empower employees.
• Serve as a clear role model.
• Address employees on attitude and behavior, remain calm and consistent, act decisively.
• Strong social skills, able to respond well to different people and situations.
• Keep a cool head on the street, quickly assess situations, maintain an overview, ensure safety.
• Encourage employees to take responsibility and develop.
• Provide clear feedback, discuss matters with integrity.
• See opportunities to organize work better.
• Combine clarity and decisiveness with humor and a sense of perspective.
• Be aware of developments and trends in the environment and translate them into practice.
• Set clear priorities, actively seek collaboration, set boundaries.
• Move easily in a political-administrative environment, be aware of different interests and your own influence.

What they ask

• Recognized, completed, and full diploma at minimum MBO 4 level in the direction of Enforcement, Supervision and Security (HTV) or a related study.
• Minimum of 3 years demonstrable work experience in the past 5 years in an operational management and/or supervisory role, with direct responsibility for managing, guiding, and developing employees.
• Demonstrable work experience in an operational environment where safety, supervision, and enforcement are part of the activities.
• Valid driving license B.
• BOA certificate or exemption for the competence requirement of the BOA act.
• Specific VOG-P required.

Preferences.

• Valid RTGB certification or willingness to obtain this certification in the short term.
• Valid first aid diploma or willingness to obtain this diploma in the short term.