Payroll Program & Process Manager
You will support the regional payroll leadership team in delivering strategic payroll transformation initiatives across the region. This position is ideal for a seasoned payroll professional who has progressed beyond operational payroll processing into program management, transformation, governance, and process leadership. The successful candidate will play a key role in shaping the future payroll operating model, driving standardization, and leading complex regional initiatives across multiple countries.
The role requires a combination of deep payroll expertise, transformation leadership, stakeholder influence, and project delivery capabilities. You will partner with senior leaders, HR, Finance, IT, external vendors, and payroll teams to drive operational excellence and deliver sustainable improvements across the regional payroll landscape of a global communications company.
What you do
- Lead regional payroll transformation programs.
- Drive payroll operating model improvements, harmonization, and standardization initiatives.
- Lead payroll vendor transitions, payroll RFPs, implementation projects, and service delivery improvements.
- Build and manage detailed project plans, workstreams, milestones, and delivery roadmaps.
- Oversee payroll technology implementations, integrations, migrations, and automation initiatives.
- Ensure successful delivery of projects from business case development through implementation and post-go-live support.
- Establish and maintain governance frameworks, project controls, and program success measures.
- Develop executive reporting, KPIs, steering committee materials, and status updates.
- Ensure strong compliance, controls, audit readiness, and risk management practices.
- Drive process optimization, continuous improvement, and operational excellence initiatives.
- Implement global payroll standards and best practices across multiple countries.
- Partner with senior leaders across Payroll, HR, Finance, IT, Legal, and Shared Services.
- Build business cases and influence decision-making at leadership level.
- Facilitate workshops, working groups, and governance forums.
- Challenge stakeholders constructively and help shape strategic direction.
- Manage relationships with payroll vendors and outsourced payroll providers.
- Lead organizational and process change initiatives.
- Develop communication, training, and adoption plans.
- Support stakeholders through transformation activities and operating model changes.
- Promote a culture of continuous improvement and innovation.
What they ask
- 8+ years of experience in payroll, payroll transformation, payroll project management, or payroll program management.
- Strong Netherlands payroll expertise.
- Demonstrated experience leading large-scale payroll transformation programs.
- Proven experience driving payroll standardization across multiple countries and operating models.
- Experience building business cases and influencing senior stakeholders.
- Experience establishing governance frameworks, controls, and program success measures.
- Proven track record leading payroll vendor transitions, payroll implementations, and RFP processes.
- Experience building and managing complex project plans and regional workstreams.
- Strong understanding of payroll compliance, controls, audit, and risk management.
- Experience working within large and complex multinational payroll environments.
- Shared Services Centre (SSC), Global Business Services (GBS), or outsourcing environment experience.
- Excellent English communication skills.
Preferences.
- Experience supporting payroll operations across 15+ countries.
- Exposure to Workday, SAP Payroll, SuccessFactors, Oracle HCM, ADP GlobalView, Alight, Strada, or equivalent payroll platforms.
- Lean Six Sigma, PMP, Prince2, or equivalent program/project management certification.
- Experience within a global matrix organization.
- Additional European language(s).
- Consulting, interim leadership, or payroll transformation advisory experience.
Profile
- Permanent professionals interested in fixed-term opportunities.
- Interim Managers.
- Independent Consultants.
- ZZP Professionals.
- Contractors with payroll transformation expertise.
How to apply
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