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LimburgHybrid36 hours/week<3months
The membership department ensures smooth registration of members and access to the correct rights and benefits for medical expenses. This team is looking for a file manager for the International Law department, specifically for files of members residing or having an income abroad.
What you will do.
- You process registrations related to international agreements.
- You process foreign European Health Insurance Cards for individuals admitted to a Belgian hospital.
- You assign the correct rights regarding reimbursement of healthcare costs to members.
- You inform members by phone and email about their membership.
- You contact other external partners/organizations verbally and in writing (e.g., hospitals, other mutualities, foreign health insurance funds...).
- You accurately and timely follow up on files within the framework of international law and ensure their smooth handling.
Profile
- You actively contribute to proactive service delivery.
- You continuously update your knowledge through self-study, didactic packages, and training.
- You develop in-depth expertise regarding the assigned tasks.
- You can quickly understand a problem and formulate a solution.
- You can independently perform well-defined tasks and take responsibility for them.
- You are flexible, punctual, and accurate.
How to apply
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