Process Specialist

Support business-critical operational processes within the energy transmission and electricity system operations domain.

• Focus on the ownership, coordination, and continuous improvement of end-to-end operational processes within a national control centre environment.
• Ensure that evolving electricity market requirements, regulatory changes, system designs, and digital solutions are translated into safe, efficient, and executable operational processes.
• Contribute to critical activities involving congestion management, grid security analysis, operational planning, and real-time grid operations.

What you will do.

• Own, manage, and continuously improve end-to-end operational processes across relevant electricity system operations domains.
• Translate market designs, regulatory requirements, and operational policies into structured processes.
• Define and maintain workflows, operational procedures, responsibilities, and process documentation.
• Identify process inefficiencies, operational risks, and opportunities for improvement.
• Support business-critical processes covering grid security analysis, congestion management, grid modelling, forecasting, outage planning, and real-time grid operations.
• Act as the interface between operational business stakeholders, market product teams, and IT development teams.
• Gather, analyse, and translate operational requirements into business process improvements and digital solution requirements.
• Coordinate the operational integration of new digital tools, processes, and business capabilities.
• Prepare operating procedures, training materials, and supporting documentation.

What they ask

• Master's degree in Electrical Engineering or another relevant technical discipline.
• Relevant experience in business process management, process ownership, business analysis, or operational process improvement.
• Demonstrated experience working as a business stakeholder supporting IT development of digital solutions for operational processes.
• Ability to translate business and operational requirements into workflows, procedures, and functional requirements.
• Experience collaborating with business stakeholders, IT product teams, and operational teams.
• Strong analytical capabilities, including process analysis, data analysis, and problem-solving.
• Excellent communication, coordination, and stakeholder management skills.
• Fluency in English, combined with fluency in French or Dutch.

Preferences.

• 3-5 years of experience in the energy sector, particularly supporting electricity system operations.
• Academic or professional expertise in electrical power systems.
• Previous experience as a System Engineer, Planning Engineer, Business Analyst, or Business Process Manager within the energy sector.
• Knowledge of electricity transmission networks, grid security analysis, and operational planning.
• Experience in congestion management.
• Familiarity with SCADA (Supervisory Control and Data Acquisition), EMS (Energy Management Systems), DSA (Dynamic Security Analysis), or WAMS (Wide-Area Monitoring Systems).
• Exposure to European electricity market integration or regulatory developments.