Laptop Migration Technician

• Perform laptop and workplace device migrations.
• Install, configure and deploy laptops and related IT equipment.
• Support users during the migration and onboarding process.
• Transfer or configure user data, applications and settings as required.
• Troubleshoot hardware, software and connectivity issues during migration activities.
• Assist users with logging in, accessing applications and configuring their workplace environment.
• Perform device checks before and after migration.
• Follow established migration procedures, checklists and technical instructions.
• Document completed migrations and report any technical issues or exceptions.
• Escalate complex technical issues to the appropriate support team.
• Maintain a professional and customer-focused approach.

What they ask

• Previous experience in onsite IT support, desktop support, laptop deployment or workplace migrations.
• Hands-on experience with laptop/device migrations in a professional environment.
• Good knowledge of Windows 10/11 and common Microsoft workplace technologies.
• Experience troubleshooting hardware, software and user-related IT issues.
• Familiarity with Microsoft 365, Outlook, Teams, OneDrive and SharePoint is an advantage.
• Experience supporting users during large-scale device rollouts or migrations is preferred.
• Valid Category B driving licence.
• Own reliable transportation/car is mandatory.
• Willingness and ability to travel to different project sites.
• Good communication and interpersonal skills.
• Fluent/professional Dutch and English communication skills.
• Able to work independently while following project procedures and instructions.
• Customer-oriented and professional attitude.