Do you want to contribute with your analytical view to stable, high-quality, and financially healthy childcare? As a Capacity Specialist at a social organization, you play a key role in making capacity issues within the organization insightful, predictable, and improvable. You translate data into clear insights, well-founded advice, and concrete interventions. This helps managers make the right choices regarding occupancy, staff deployment, and group composition.
In this way, you directly contribute to an agile operation, satisfied employees, and quality care for children.
What you do
In this role, you are the proactive specialist who timely identifies, analyzes, and interprets developments in capacity. You look ahead, identify deviations, and advise on appropriate steering and recovery measures. You connect operational practice with policy and strategy. You are an important sparring partner for the management team.
You advise team leaders, branch managers, and district managers on appropriate interventions for capacity bottlenecks and provide substantive input for tactical policy and organization-wide choices in the field of capacity management. You work closely with colleagues within Capacity and Customer Service, Business Control, and Business Intelligence, among others, so that data, analyses, and management information are translated into concrete insights and choices.
These are your areas of responsibility:
- You analyze trends and developments in occupancy, staff deployment, group composition, and productivity at branch, district, and regional levels.
- You draw up capacity forecasts at branch, district, and regional levels, looking several months ahead, tailored to the information needs of operations and management.
- You perform scenario analyses and calculate various steering options, for example, regarding group composition, staffing, flexible deployment, or opening hours.
- You clarify what capacity choices mean for workload, pedagogical quality, continuity, efficiency, and financial results.
- You monitor and evaluate the effectiveness of implemented measures and report on them.
- You provide substantive input for tactical policy and organization-wide choices in the field of capacity management, translate this into concrete activities and plans, implement them in practice, and evaluate the effects to achieve improvements.
Profile
You are someone who clearly sees what is needed to balance capacity, quality, and results. With your analytical view, you translate figures and developments into clear insights, practical advice, and well-founded choices. You enjoy looking ahead, exploring scenarios, and helping colleagues make the right moves in a timely manner. You move effortlessly within a large organization and easily switch between various stakeholders.
You listen carefully, instinctively understand what is going on, and know how to carefully weigh various interests. Thanks to your connecting way of working, you create support and involve colleagues in changes that contribute to a future-proof operation. You have experience advising colleagues in various roles and know how to translate complex issues into clear, well-founded advice that resonates with your interlocutor.
With your business acumen and results-oriented approach, combined with an eye for both quality and people, you make data and analyses understandable and practically applicable. You take responsibility, remain critical of yourself and your environment, and have the drive to continuously develop.
What they ask
- HBO (higher professional education) work and thinking level.
- Demonstrable knowledge of capacity management.
- Experience with data analysis, forecasting, trend, and scenario analysis.
- Knowledge of and experience with BI systems and planning software.
- Knowledge of the childcare sector is a plus, for example, regarding laws and regulations, planning principles, occupancy rates, and pedagogical frameworks.
Practical
- A one-year contract with the prospect of a permanent contract.
- Good pension scheme.
- Travel allowance or full reimbursement for public transport.
- Opportunity to save for a life-phase budget and participate in a bicycle plan.
- Collective benefits on supplementary health insurance and discounts on gym memberships.
- Opportunity to use electric charging points.
- Contribution to health insurance.
- Priority for your own children for registrations at a childcare organization (no guarantee of direct placement).
- Access to a learning platform with thousands of training opportunities and a generous training budget.
- Attention to your physical and mental health (mindfulness training, health check).
- Attention to your work-life balance; flexible working days and hours, 4 x 9 hours work, hybrid work, and a facilitated home workplace.
- Unique form of employee participation.
- Extensive onboarding program.
How to apply
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