For a retail group with multiple store chains and e-commerce, we are looking for an interim manager for a central distribution center. The logistics operations directly impact the supply of stores and the processing of e-commerce orders daily. There are areas for improvement:
- Roles and responsibilities are not always clear.
- Planning and forecasting provide insufficient guidance for personnel deployment.
- The distribution center is highly dependent on temporary staff.
- Agreements and performance are not consistently followed up.
- Bottlenecks, errors, and exceptions cost time.
- Collaboration between logistics and other departments can be improved.
What you do
You will analyze the situation, determine priorities, and implement improvements yourself. You will work daily with the managers in the distribution center. Your tasks will include:
- Clarifying roles, ownership, and consultation moments.
- Setting up or improving weekly planning, capacity planning, and forecasting.
- Better organizing the deployment of permanent employees, flexi-workers, and temporary staff.
- Addressing bottlenecks in warehouse processes and aiming for fewer errors, higher productivity, and better quality.
- Introducing a limited number of usable KPIs, a dashboard, and a fixed follow-up rhythm.
- Coaching managers in steering and follow-up.
- Improving alignment with operations, retail, buying, e-commerce, IT, and finance.
What they ask
- Several years of experience in logistics operations, including experience in a warehouse with at least 50 employees.
- Experience in retail, fashion, e-commerce, or distribution.
- Previously implemented operational change and able to concretely explain what you adapted, how you engaged people, and what the results were.
- Experience as an interim manager or with change management in an operational environment.
- Enjoy being on the shop floor.
- Able to make decisions, coach managers, and ensure agreements are executed.
- A background as Head of Logistics, Distribution Center Manager, Warehouse Director, or Operations Director can be a good fit.
How to apply
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