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Business Analyst Assets Service

BrusselsHybridHours negotiable>12months

We are looking for an experienced Business Analyst to support digital transformation initiatives within the Asset Management department of a leading Belgian energy infrastructure organization. The assignment focuses on business process optimization, requirements engineering, digitalization, automation, and operational efficiency in a complex, safety-critical environment.

The successful consultant will bridge business stakeholders, operational teams, and IT delivery partners to design efficient processes and translate business needs into practical digital solutions. The role also contributes to harmonizing business processes across departments and international operations.

What you do

Business Analysis & Requirements Engineering.

  • Gather, analyze, and document business needs and translate them into clear business requirements.
  • Define and maintain epics, user stories, and acceptance criteria.
  • Challenge existing business processes and propose pragmatic improvements.
  • Facilitate discussions between business users, functional analysts, architects, project managers, and IT teams.
  • Ensure requirements are reviewed, aligned, and formally validated by relevant stakeholders.

Business Process Modeling & Optimization.

  • Analyze AS-IS processes and design optimized TO-BE processes.
  • Model business processes using BPMN and UML.
  • Develop business information models supporting functional requirements.
  • Identify opportunities for process standardization, automation, and digitalization.
  • Support process harmonization across business departments and international teams.

Digital Transformation & Asset Management.

  • Digitalization and optimization of electricity network outage planning for maintenance activities.
  • Automation of high-voltage network switching and operational workflows.
  • Improvement of operational safety processes for field technicians.
  • Development of digital processes supporting offshore energy infrastructure maintenance.
  • Optimization of administrative and maintenance workflows, including SAP Plant Maintenance (SAP PM).

IT Delivery, Testing & Change Management.

  • Review and validate functional analyses prepared by IT teams.
  • Participate in solution testing and release validation.
  • Support business acceptance and ensure solutions meet operational requirements.
  • Prepare training materials and deliver end-user training.
  • Support organizational change and user adoption using established change management methodologies.
  • Provide post-implementation support to business users.

What they ask

  • Minimum 5 years of relevant Business Analyst experience, including business needs identification, requirements definition, and business process modeling.
  • Master's degree in a technical or economic discipline, or equivalent professional experience.
  • Excellent proficiency in Dutch, French, and English, both written and spoken.
  • Knowledge of BPMN and UML for business process modeling.
  • Demonstrated experience translating business needs into structured requirements and user stories.
  • Strong analytical thinking, problem-solving, and stakeholder management skills.
  • Ability to challenge business requirements and facilitate consensus among stakeholders.
  • Excellent communication, planning, and organizational capabilities.
  • Ability to work independently and collaboratively in multidisciplinary teams.
  • Customer-oriented, adaptable, and comfortable operating in complex environments.

Desired skills.

  • Experience with Enterprise Architect (EA), Jira, and TFS/Azure DevOps.
  • Previous exposure to the electricity, energy, or utilities sector.
  • Knowledge of industrial asset maintenance and asset management processes.
  • Familiarity with SAP Plant Maintenance (SAP PM), particularly for administrative and maintenance process optimization. Willingness to learn SAP PM is acceptable.
  • Experience in process automation, operational digitalization, or large-scale business transformation.
  • Understanding of safety-critical operational environments and maintenance workflows.
  • Experience supporting cross-departmental or international process harmonization.

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